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Lupus Consulting

Services: Application Management & Support Center

Application Management & Support Center

Application Management Outsourcing - General Services:

Portfolio
  • ABAP/Netweaver
  • BASIS/System Operation
  • Functional Support/Consulting
Services
  • Daily Support
  • Bug fixing
  • Small Projects
  • Change Requests
Professional Helpdesk
  • Ticketing / Solutions based on SLA
Reporting
  • Weekly detailed reports
  • Online reporting
Support for Client Organisation
  • Dedicated Team
  • Tailored Support Offerings
Professional Management of Services & Projects

Lupus Application Management & Support - Capability:

All Near - Shore services are available in English, German and Hungarian.
Following European languages are also feasible upon request:
Croatian, Czech, Polish, Romanian, Serbian

Available Skills

 

Knowledge Management
  • Quarterly training for service standards
  • Business process repository in Solution Manager
  • Technical solution base is under development on Wikipedia platform